Q: What precisely does website migration imply and what does it include?
A: The web site migration service that we are offering is free of cost (to a certain extent). We will migrate your web site(s) to our enterprise–grade cloud hosting platform without you needing to do anything. We know from experience that changing web hosting providers can lead to lost information and unnecessary downtime. That is the reason why we will accomplish all that for you for free!We have capable administrators whose sole task is to ensure that your web site works precisely as it did on your previous web hosting platform. The administrators are well–versed in migrating custom–built web sites, as well as web sites that are based on famous scripts like WordPress and Joomla™.
Q: How much time will it take for my site to be migrated to your platform?
A: While we cannot give you a precise time interval, since there are a lot of factors, including the physical size of the web files and databases, the location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will try our best to move your web site within 48h, and in some cases – within 24h (in case the content is not large).
Q: My privacy concerns me. What details do you need?
A: We do not gather any sensitive info. We will need, though, the login information for your current web hosting account as well as the name of the website that you’d like to migrate.
Q: The login details for my hosting account are delicate. How can I rely on you?
Q: Will there be any outage for my website?
A: Nah. Your web site will stay available online during the migration. Once everything is completed on our end, we will let you know so that you can preview it and check for any problems. If everything is fine, all you will need to do is change your domain name’s DNS resource records.
Q: Will my present web hosting provider learn that I’m leaving them?
A: Nah. Apart from your login info for the Control Panel, we don’t require anything. We’ll never get in touch with your hosting provider. They will not know anything about the transfer either.
Q: Which hosting platforms do you support?
A: We can transfer your web site from any web hosting provider or any Linux–based web hosting platform as long as we can acquire access to the Control Panel and there is FTP access available.The only web sites that we’re unable to transfer are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.