Customer Support Channels
A 1–hour Response Guarantee
Providing excellent support in a timely manner is our high priority, so we support each cloud web hosting packages plan with a one hour ticket solution warranty. The moment you post a ticket or post a message, our user tech support crew will try all they possible can to offer the most adequate resolution for your issue and to supply you with help and advice promptly.
A Top–quality Support Service
Our help support service is offered by a group of skilled professionals who will be prepared to answer to your request asap. You’re able to get in touch with the tech support staff by launching a customer assistance ticket from your Online Control Panel or by submitting us an e–mail message. On business days, you can also contact us on the phone or take advantage of the live chatting solution.
An Intuitive Help Section
Should you require assistance while performing tasks within the Control Panel, it is possible to always click on the Help key and locate your concern in the variety of content articles that will pop up. We have also turned the vast majority of content articles into video clips. The collection of video clips will load if you pick the Videos key available in each section.